Southern Water have a number of schemes and tariffs designed to help people who are struggling to pay their water bills, or who are already in debt to the company. Some of these are specifically available to people who are on benefits or with special needs, while others are available to anyone in difficulty.
If you are having problems paying your Southern Water Bill contact their Affordability team, who will be able to help with your enquiry in a helpful and understanding way and in confidence.
Telephone: Freephone 0800 027 0363 (9am–5pm Monday to Friday).
Further information: https://www.southernwater.co.uk/difficulty-paying-your-bill