1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
We want everyone who comes to us for support, to feel confident and comfortable with how any personal information you share with us will be looked after or used. This Privacy and Cookies Policy sets out how we collect, use and store your personal information (this means any information that identifies or could identify you).
This Privacy and Cookies Policy may change so please remember to check back from time to time. Where we have made any changes to this Privacy and Cookies Policy, we will make this clear on this website.
Who we are
Mind in Brighton and Hove is committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.
We are a "data controller" for the purposes of the Data Protection Act 1998 and (from 25 May 2018) the EU General Data Protection Regulation 2016/679 ("Data Protection Law"). This means that we are responsible for, and control the processing of, your personal information.
For further information about our privacy practices, please contact our Data Protection Officer by:
- Writing to Mind in Brighton and Hove, 51 New England Street, Brighton, BN1 4GQ
- Calling us on 01273 66 69 50
- Emailing email@example.com
2.0 RELEVANT LEGISLATION
This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 11.0) for clarification.
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
3.3 Contact forms and email links
Should you choose to contact us using the contact form or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
We may contact you as a result of you providing us with any personal details in our Contact form in order to provide an appropriate response.
4.0 ABOUT THIS WEBSITE’S SERVER
This website is hosted by Layershift.
Some of the data centre’s more notable security features are as follows:
- 3m rota-spike security fence and perimeter anti ram barriers
- Blast proof anti-intruder shielded external windows and doors
- Proximity access locks on all external and internal doors
- Interlocked man-trap doors with biometric iris scanners to gain access into data floors
- Server cabinets have locked doors (no open racks)
- Perimeter and internal IP CCTV system monitored 24×7
- 24×7 on-site security guards with static and mobile patrols
- All on-site personnel are security vetted to BS7858 standard
- Only authorised security cleared staff are allowed into the facility
Full details of our hosting company’s data centre can be found here
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
5.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
- Campaign Monitor (Security information)
Cookies are small data files which are placed on your computer when you visit certain websites.
This is standard practice for the majority of major websites.
improve the site by measuring things like how many visitors we have and whether you've been here before. No personal data is recorded.
By using our site, you consent to cookies being placed on your computer. If you do not consent, you must disable cookies or refrain from using the site. Disabling cookies may cause some part of the website to function incorrectly.
You can find out more about cookies, including details of how you can remove them from your computer, at http://www.aboutcookies.org/
Please check the Cookies Section.
7.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
9.0 CHANGE LOG